• Booking
  Complete your booking at Booking form. Unless you book Events or Exhibitions etc., we do not accept bookings via phone.
  You can book the Morning Plan (10am - noon) till 10pm of the day before and afterwards till 12 hours before the time you are planning, respectively. And you can start booking from 90 days prior to the date you are planning.
  If you have any questions or need any further information, please feel free to contact us on our Contact form.

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• Payment
  You can select credit card payment (VISA, MASTER, AMEX) or cash payment (PayPay available). If you select cash payment at the studio, please note that extra 200 yen will be added per hour from the price list.

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• Cancellation
  You can cancel from a link in your booking confirmation email. If you create an account before booking, you can cancel from mypage.
  There is no charge for cancellation up to 8 days before the scheduled date of use.
  If you cancel from 7 days prior to the scheduled date, 100% of the total amount will be charged to you. However, you will not be able to cancel after 25 days even if it is before the cancellation deadline.
  If paid in advance, you will receive the full refund to your credit card.
  However, once you are charged for cancellation, you will not be able to cancel Online. Please proceed with your cancellation via Contact form or phone. The payment will be required within 7 days from the date of cancellation procedure at AREA3-1 directly or via bank transfer to the following bank account. Once we can’t confirm the payment by the due date, 200% of the total amount will be charged as a penalty. *Please note that we will have to take a legal action if necessary.
  
  Bank Name : Bank of Hokkaido
  Branch Name : Date Branch
  Account Number : (Current Account) 0741508
  Account Name : STUDIOJAPAN ODANAOKI

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• Discount
  Follow our instagram to see the latest discounts we offer. What you have to do to receive the discount is only select the cash payment when you book. Due to the system issues, the original price will be shown but the discount will apply when you pay at our studio. Please note that only if you cancel and are charged for cancellation, the cancellation fee including a penalty will be calculated from the original price.

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• For Those Who Need The Receipt
  If you need the receipt, please write your name, your reservation date, an official addressee and a brief description you would like us to put on the receipt via Contact form.